Mobility as a Service (MaaS)
Mobility as a Service (MaaS) is a concept that integrates various transport services—such as public transport, bike-sharing, and ridesharing—into a unified digital platform. This allows users to plan and execute entire journeys using a range of transport modes, based on cost, convenience, and personal preferences. MaaS has the potential to revolutionize urban mobility, though its adoption across Europe has been slower than anticipated.
At the EU level, MaaS is increasingly seen as a tool to streamline urban transport systems, improve accessibility, and support the transition to more sustainable transport. However, MaaS development must be guided by public authorities to ensure it serves the broader public interest, prioritizing accessibility, equity, and sustainability over purely commercial interests.
POLIS involvement
POLIS has contributed to the development of MaaS by participating in the Multimodal Passenger Mobility Forum established by the European Commission and providing input from the perspective of local authorities.
POLIS members continue to discuss MaaS development in the Working Group on Traffic Efficiency, and POLIS has published a discussion paper on MaaS, outlining the implications of this new model for urban and regional transport.
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The role of the public sector in governing MaaS
Traffic Management as a Service (TMaaS) for cities and regions
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Polis members share MaaS experiences and approaches
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